Privacy Policy

Introduction

At Tour Toes, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you use our services or visit our website.

Information We Collect

Personal Information

  • Contact Information: Name, email address, phone number, and postal address.
  • Payment Information: Credit card details, billing address, and other payment-related information.
  • Travel Information: Passport details, travel insurance, dietary requirements, and health conditions.
  • Photo and Video Release: By attending, participants consent to being photographed or filmed for promotional use.

Non-Personal Information

  • Technical Information: IP address, browser type, operating system, and access times.
  • Usage Information: Pages viewed, links clicked, and other interactions with our website.

How We Use Your Information

To Provide Our Services

  • To process bookings and payments.
  • To communicate with you about your tour and provide customer support.
  • To personalize your experience and accommodate your preferences.

For Marketing and Communication

  • To send promotional materials, newsletters, and updates about our services.
  • To conduct surveys and gather feedback to improve our offerings.

For Legal and Administrative Purposes

  • To comply with legal obligations and resolve disputes.
  • To enforce our Terms and Conditions and other agreements.

How We Share Your Information

With Service Providers

  • We may share your information with third-party service providers who assist us in delivering our services, such as payment processors, tour guides, and accommodation providers.

For Legal Reasons

  • We may disclose your information if required by law or in response to legal requests, such as subpoenas or court orders.

Business Transfers

  • In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner.

How We Protect Your Information

  • We implement robust security measures to safeguard your personal information, including encryption, secure servers, and access controls.
  • While we strive to protect your data, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Your Rights and Choices

Access and Correction

  • You have the right to access and update your personal information. You can do this by contacting us at support@tourtoes.com.

Opt-Out

  • You can opt out of receiving marketing communications from us by following the unsubscribe instructions in our emails or contacting us directly.

Data Deletion

  • You can request the deletion of your personal information by contacting us. Please note that we may retain certain information as required by law or for legitimate business purposes.

Cookies and Tracking Technologies

  • We use cookies and similar technologies to enhance your experience on our website, analyze usage, and provide personalized content.
  • You can manage your cookie preferences through your browser settings. However, disabling cookies may affect the functionality of our website.

Changes to This Privacy Policy

  • We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on our website and updating the effective date.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: enquiry@tourtoes.com

Thank you for trusting Tour Toes with your personal information. We are committed to protecting your privacy and ensuring a safe and enjoyable travel experience.